Address

1022 E Stuart Dr. Ste E. Galax, VA 

Phone Number

(276) 236-4925

Whitening Membership

Subscription Agreement

By subscribing, I agree to these Subscription Terms and Policies.

 

Plan Options and Pricing:

  • Basic Whitening Membership: $25 per month.
  • Premium Whitening Membership: $40 per month.
  • Botox Add-On (available only with Premium): $15 per month (total $55/month for Premium + Botox).
  • All plans require a 12-month minimum commitment. After 12 months, the subscription continues month-to-month until canceled.
  • Your monthly price is locked in for the initial 12-month commitment period. After this period, prices are subject to change with 30 days’ notice via email.

 

Benefits:

  • Benefits are as described in the membership plan (e.g., annual whitening sessions, take-home kits, Botox treatment, discounts).
  • Unused benefits do not roll over and expire at the end of each subscription year (anniversary date).
  • Benefits are non-transferable and must be redeemed at Galax Family Dental by the subscriber.
  • Botox treatments are administered by a licensed Dentist and require a consultation; results vary and are not guaranteed.

 

Billing:

  • Charged monthly via Stripe to the provided payment method.
  • Taxes (if applicable) are added at checkout.
  • Failed payments may incur a $5 retry fee
  • Refunds: No refunds for partial months or unused benefits.

 

Cancellation Terms:

  • During the 12-month commitment: Cancellation is not permitted except for extenuating circumstances (e.g., medical reasons, verified in writing). Early termination incurs a fee equal to 50% of the remaining months’ charges.
  • After 12 months: Cancel anytime by contacting us in writing (email/phone). Cancellation takes effect at the end of the current billing cycle (no prorated refunds).
  • To cancel: Notify us at least 5 business days before the next billing date.
  • Upon cancellation, access to benefits ends immediately, and any scheduled appointments may be rescheduled at standard rates.

 

Other Policies:

  • Changes: After 12 months, you can upgrade/downgrade plans by contacting us. Changes take effect the next billing cycle.
  • Pausing: Subscriptions cannot be paused.
  • Privacy: We handle your data per our privacy policy and Stripe’s terms. Payment info is securely stored by Stripe.
  • Liability: Galax Family Dental or Byron Palmer, DDS are not liable for allergic reactions, dissatisfaction with results, or Stripe-related issues. Botox and whitening involve risks—discuss with your provider.
  • Governing Law: This agreement is governed by the laws of Virginia
  • Contact: For questions, call 276-236-4925 or email [email protected]. Disputes must be raised within 30 days.